Terms of service

Terms of service

Last updated: June 2026

Agreement to terms

By accessing or purchasing from MobTrollers, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use our website or services. These terms apply to all visitors, customers, and users of the site.

Products & orders

We reserve the right to refuse or cancel any order at our discretion. Product images are for illustrative purposes and may vary slightly from the actual item received. Prices are subject to change without notice. All orders are subject to availability.

Shipping & delivery

We offer free worldwide shipping on all orders. Delivery times are estimates only and are not guaranteed. MobTrollers is not responsible for delays caused by customs, weather, or other circumstances outside our control. Risk of loss and title for items passes to you upon delivery.

Returns & refunds

Our refund and return process is governed by our Refund Policy, which forms part of these terms. Key points:

  • Orders may be cancelled within 24 hours of placement
  • A 30-day satisfaction guarantee applies to all purchases
  • Return shipping for non-faulty items is the buyer's responsibility
  • Faulty or damaged items will be replaced at no cost

 

Payments

All transactions are processed securely via Shopify Payments. We accept major credit and debit cards. By completing a purchase, you confirm that you are authorised to use the payment method provided. MobTrollers does not store your card details.

Intellectual property

All content on this website — including logos, images, text, and the MobTrollers™ brand name — is the property of MobTrollers and may not be reproduced, distributed, or used without prior written permission.

User conduct

You agree not to use this site for any unlawful purpose or in any way that could damage, disable, or impair the site. Fraudulent orders, chargebacks without prior contact, or misuse of our guarantee may result in account suspension and legal action.

Limitation of liability

To the maximum extent permitted by law, MobTrollers shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or website. Our total liability shall not exceed the amount paid for the order in question.

Privacy

Your personal data is handled in accordance with our Privacy Policy. By using our site, you consent to the collection and use of your information as described therein. We do not sell your personal data to third parties.

Changes to these terms

We reserve the right to update these Terms of Service at any time. Changes take effect immediately upon posting to this page. Continued use of our site after changes constitutes your acceptance of the revised terms.

Governing law

These terms are governed by the laws of England and Wales. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.